Welcome to the Telemanagement Group!
The Telemanagement Group is an award winning full service inbound and outbound call center company that specializes in business-to-business lead generation, appointment setting and telemarketing services. The Telemanagement Group is a leading telemarketing company with more than 40 years of combined industry experience. The Telemanagement Group formerly known as Unicall International is a division of Lunar Cow Design, Inc.
Your Complete Satisfaction Is Guaranteed!
We have 7 call centers throughout the United States. Our centers are located in Ohio, New Jersey and North Dakota representing 350 seats of both inbound and outbound capacity. The centers are fully Web enabled and support the latest call center technology platforms. The Telemanagement Group’s call centers are designed to yield superior results for your business to business lead generation programs. Our lead generation programs out perform traditional marketing methods while producing double digit response! Our leads are completely guaranteed to meet specific qualification criteria that is determined by you and integrated as the campaign standards.
100% Lead Guarantee
To ensure the highest level of customer satisfaction, The Telemanagement Group utilizes a 10 Step Milestone Development procedure that allows us to design, implement and execute successful PILOT programs that produce proven results. Our Pilot programs help to reduce your program costs while yielding maximum returns for your telemarketing investment.
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Our expertise ranges from inbound telemarketing, inbound customer service, E-care and Internet order processing to outbound telemarketing, which includes telemarketing lead generation, appointment setting, product sales, membership renewals, market research, web design and telemarketing lists.
Please explore our Web site and learn how The Telemanagement Group can help you exceed your telemarketing goals. We will produce results that will yield increases in sales, cash flow, customer satisfaction and market share.
Simply click on our “Get A FREE Quote” form and one of our specialists will call you to discuss your specific needs. We will provide you with a comprehensive quote that will explain our services and illustrate how we will meet your exact needs while yielding positive results! The quoting process is FREE, simple and very easy to complete.
Let our team of experienced professionals help build a successful lead generation and appointment setting program that is GUARANTEED to yield positive results. Our team of telephone marketing experts specialize in producing high quality leads that will yield new business for your company. Our services are designed to meet and exceed your program expectations.
Simply click, call or e-mail us and experience how The Telemanagement Group can help you develop a quality oriented lead generation program that produce results!
When you need to outsource your inbound customer service or outbound telemarketing programs, you need a telemarketing company with a knowledgeable staff that has the competency necessary to execute your programs successfully. You can trust The Telemanagement Group to collaborate with and build a long term successful relationship. The Telemanagement Group, whose award winning staff has over 40 years of combined telemarketing, teleservices and telesales experience, utilizes a proprietary 10-step milestone development procedure that is custom designed to meet your exact program expectations and campaign needs. Our Telemarketing Company has the experience, industry involvement, proven disciplines, professional people, technology platforms, dedicated resource management and custom designed solutions to deliver superior results for your teleservices campaigns. Please visit our telemarketing services for a list of our telemarketing solutions.
The Telemanagement Group's call centers support both inbound and outbound call activity, automated calling, interactive voice messaging (IVM), digital recording, on-line reporting, E-commerce support, Internet order processing, E-mail management and live chat capabilities.
The Telemanagement Group has integrated a robust platform of outbound telemarketing and inbound call center services which includes customer care, telemarketing lead generation, telemarketing lists, product sales and market research services. We provide outsource program management services, call center consulting services, remote monitoring, quality control, quality assurance, script development, technology Integration, IVR applications and Web based call center solutions.
Our platforms of products and services have been engineered to integrate the latest call center technology, teleservices methodologies and proprietary quality controls systems to ensure that you will receive the best quality oriented telemarketing services available. Our innovative technology platforms combined with our extensive outbound telemarketing expertise ensures that we are able to increase your productivity which ultimately allows us to lower new business acquisition costs while achieving higher performance objectives. Please visit the teleservices section of this site for more information about our wide array of teleservices and telemarketing solutions.
The Best CRM Call Center Solution
Allow The Telemanagement Group to handle all of your outsourcing, teleservices needs. We provide an excellent CRM call center solution to your customer relations problem. Our skilled agents are sophisticated and well versed in CRM technology and software, allowing them to adequately keep track of all your customers. To meet all of your global call center outsourcing needs, we offer a variety of different services that are designed to handle all the inbound and outbound calls we receive. Our services range from telemarketing to customer support. Our call center inbound services handle many things including order processing, market research, customer service and care, and e-mail management.
With our technology and expertise, we're also able to excel in a number of outbound services including telemarketing, lead generation, and product sales. We can act as a market research agency, calling potential customers and acquiring not only demographic data, but survey information as well.
We are also located in the United States, with call centers in North Dakota and New Jersey. Instead of having offshore outsourcing call centers we base ours locally in order to provide you and your customers the best service possible.
We invite you to learn more about The Telemanagement Group by reading our informative articles. Read current industry news feeds and related industry resources.
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