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About The Telemanagement Group

OVERVIEW  |  HISTORY  |  PROCESS  |  TECHNOLOGY  |  STANDARDS  |  AWARDS

Outbound Telemarketing

The Telemanagement Group's management staff leads the way with innovative teleservices solutions that integrate meticulous customer care, proactive new business acquisition programs, retention and maintenance campaigns for existing customers. Our service platforms combine extensive industry experience with best of class methodologies that allow our competent staff members to train, coach, motivate, monitor and act as mentors for our associates. The Telemanagement Group' defined processes allow our call center professionals to utilize work instructions and document maps to reach "Excellence in Execution" for our clients programs.

Above all, as a dedicated group of telemarketing professionals that prides itself on quality, The Telemanagement Group' management staff utilizes its industry experience to bring you superior customer care and program performance resulting in profitable returns that meet your expectations. The Telemanagement Group' inbound call center and outbound telemarketing services are engineered to meet and exceed your exact program specifications, goals and objectives by creating a solution built upon The Telemanagement Group' standards that have been tested and refined over millions of telephone calls. Your complete satisfaction is guaranteed!

Inbound Call Center

The Telemanagement Group is a telemarketing company with proven inbound call center and direct marketing methodologies, complemented with a team of dedicated teleservices professionals that can develop targeted inbound telemarketing programs to outperform traditional methods. The Telemanagement Group utilizes the latest teleservices technologies, methodologies, techniques and a proprietary 10-step development program to produce program results that will exceed your expectations. Having a passion for "Excellence in Execution" and a sincere desire to service your specific needs allows our staff of dedicated industry professionals to accomplish your objectives by engineering a solution that is built on proven inbound call center applications and techniques.
 

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