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About The Telemanagement Group

OVERVIEW  |  HISTORY  |  PROCESS  |  TECHNOLOGY  |  STANDARDS  |  AWARDS

The Telemanagement Group

The Telemanagement Group began in 1999 as a full service teleservices agency providing business-to-business, business-to-consumer and CRM solutions. Our initial vision was to provide a robust platform of services that integrated call center, direct marketing, interactive media and consulting experience into one comprehensive service offering. Through the dedication and talent of our team, this vision has been accomplished.

Our knowledge in business and consumer marketing, the teleservices industry and direct marketing applications keeps us intensely focused on program execution and helps move The Telemanagement Group's vision forward. Our core staff has affiliations with top industry associations and has won prestigious industry honors for teleservices excellence. Our senior staff members have been together for over ten years and have a combined 40+ years of teleservices experience. The Telemanagement Group's core competencies focus on inbound call center, inbound telemarketing and inbound customer services complemented by our outbound call center, outbound telemarketing, telemarketing lead generation and telemarketing lists services.

The president of our company serves as an executive board member of several key industry associations, including the Direct Marketing Association (DMA), serving as Chair of the Teleservices Council, and serving as a past Board of Directors member for the American Teleservices Association (ATA). This industry experience is translated directly into the creation, execution and daily processing of your contact center solution.

 

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