HOME | SITE MAP | SEARCH
header logo

This page requires the free Adobe Flash Player!!

Get Adobe Flash player


This page requires the free Adobe Flash Player!!

Get Adobe Flash player


Request a Quote
Request a Quote
Request a Quote


This page requires the free Adobe Flash Player!!

Get Adobe Flash player



This page requires the free Adobe Flash Player!!

Get Adobe Flash player

header image - technology

About The Telemanagement Group

OVERVIEW  |  HISTORY  |  PROCESS  |  TECHNOLOGY  |  STANDARDS  |  AWARDS

The Telemanagement Group's solutions integrate leading-edge call center technology, superior quality controls and an unparalleled commitment to exceeding your expectations. Our technology platform was designed around a full-service, integrated, open architecture Call Center Management System (CMS) that combines Predictive Dialing, Inbound Switching, Interactive Voice Response, E-chat, E-Mail Management, Digital recording and our proprietary Integrated Quality System (IQS).

Our new 10-step program development procedure allows us to apply innovative applications that are engineered to reduce campaign costs and increase overall response from your targeted prospects. Our open architecture systems are custom designed to meet your exact program requirements while allowing the efficiencies of the latest call center technology platforms to increase contacts, enhance conversion rates and reduce your overall program costs.

The Telemanagement Group's end-to-end interactive solutions utilize the latest Web technology, including Web enabled work stations, desktop E-mail and fax capabilities, remote monitoring and digital recordings of all of your programs telephone calls. The Telemanagement Group's leading-edge technologies also include: Predictive Dialing, Interactive Voice Recognition (IVR), Interactive Web Response (IWR), Skills Based Routing, Automatic Call Distribution, E-Chat, Broadcast E-mail, Broadcast Fax, Audio Recording, Automated Scripting, Custom Designed Databases and Web Enabled Work Stations.
 

Outbound Telemarketing | Call Center Outsourcing | Telemarketing Lists | Inbound Call Center | Inbound Telemarketing | Telemarketing Company | Outbound Call Center | TeleservicesTelemarketing Lead
Telesales | Inbound Customer Service | Inbound Call Center Services | Inbound Telemarketing Services | Telemarketing Lead Generation | View Our Articles | Industry News Feed | Industry Resources
This site designed by Lunar Cow.