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Call Center Outsourcing: Offshore Offices

Since our call centers are located in the United States, you'll never have to worry that your customers are going to call up your line and speak to some representative in another country. Call center offshore outsourcing has been a discussion of debate among recent years with more and more companies opting to outsource their customer service and support to another country for a cheaper price. Even though it's a cheaper price you get exactly what you pay for: a lower quality service with representatives that speak through accents which make it difficult for your customers to deal with them. They say a happy customer tells one or two friends but an angry customer tells a thousand. With customer service being one of the key ways that your customers get in touch with you, it is not the best marketing strategy to irritate them with incompetent representatives. When you choose call center outsourcing, offshore locations aren't always the best way to go despite the lower cost to your company.

Also see:

Offshore Outsourcing Call Centers

Inbound Customer Services Outsourcing

Call Center: Offshore Outsourcing

Outsourcing to an offshore call center can certainly decrease your costs, but it can't increase your power. This low cost call centers provide sub-par customer service and definitely cannot help your business, only move it along. Call center offshore outsourcing cannot compare with our local inbound and outbound call services. Not only do we provide excellent customer support, but our representatives can also take orders and they even excel and lead generation. Our motto of "Excellence in Execution" allows us to achieve and succeed in areas that other telemarketing services cannot.

We invite you to browse through our website and continue reading our articles in order to learn more information about The Telemanagement Group, call center outsourcing, offshore outsourcing, and other subjects relevant to teleservices.
 

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