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Our Successful Methodologies

OVERVIEW  |  VISIONARIES  |  POLICIES  |  MILESTONES  |  CRM

Mission Statement: The Telemanagement Group pledges to provide worldwide exemplary, personalized service that integrates Direct Marketing Disciplines and harmonizes our ability to exceed customers' expectations while leveraging the resources of our people, processes and technologies.

Corporate Vision Statement: To provide integrated Direct Marketing solutions designed to meet the needs of our customers all around the world.

Corporate Purpose: To provide integrated customer solutions that exceed our customers' expectations, while providing innovation, creativity, proven methodologies and the ability to solve complex global business issues.

Corporate Culture: The Telemanagement Group is made up of a young, aggressive, customer-focused team of professionals that believe in interactive technology, proven methodologies and integrated Direct Marketing disciplines. We believe in a culture that allows our associates to explore improvements in processes, enhancements in customer relationship management and activity-based operational systems. The Telemanagement Group encourages a culture that allows information to be freely exchanged at all levels of the organization. We promote an atmosphere where associates are empowered to help the organization grow while exceeding the needs of our customers.

Corporate Goals:

1. Customer Satisfaction
2. Associate Development
3. Financial Achievement
4. Process Improvement
5. Team Development

 

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